1: Reservation to be made by phone or email.

2: E-Bike Swiss Rental agrees to provide you with the bikes according to the booking confirmation sent (rental contract).

3: E-Bike Swiss Rental undertakes to provide you with a bicycle in good working condition, a helmet , a padlock if necessary and a guide if you so desire.


4: The reservations are considered non-refundable in the event of cancellations less than 24 hours in advance.

5: Payment is made in cash or by Twint at the beginning of the rental period.

6: All activities during the rental or the participation in a guided outing is done under the responsibility of the client who must be in possession of accident insurance.

7: During the rental, the bicycle is the responsibility of the client, including theft and vandalism.

8: The client will return the bicycle at the agreed time and place. Otherwise, E-Bike Swiss Rental will be entitled to charge for additional time.

9: Mechanical problems:
During the rental, the repair of a puncture the responsibilty of the client. In the event of another problem, the client immediately informs E-Bike Swiss Rental. A completely discharged battery is not a mechanical problem, the bicycle remains functional.

On a guided outing, no worries, the tour includes assistance.
In no case can a refund be demanded by the client.

10: In the event of damage attributable to improper use, repair is the
responsibility of the client at fault (liability insurance).